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Kaiwhakarite | Administrator - Te Rūnanga o Waihao

Kaiwhakarite | Administrator - Te Rūnanga o Waihao

Detail-oriented | Tech-savvy | Dependable | Whānau-first

 

 

Advertising on behalf of Te Rūnanga o Waihao

Permanent / Full Time

Waimate

 

Te Rūnanga o Waihao is hiring - and we're calling in the right people to help us shape the future.

We're on a mission - and we need game-changer

 

At Te Rūnanga o Waihao, we're boldly reimagining how we serve our people and our place. Following a purposeful review of our governance and operations, we're rebuilding with intention - strengthening our foundations so that mana whenua leadership, kaupapa Māori values, and intergenerational wellbeing are at the heart of all we do.

 

We are setting a new course. One grounded in rakatirataka, sustained by tikanga, and powered by whakapapa. We are enabling place-based strategies and long-term solutions that uplift our rūnanga, hapū and whānau - now and into the future.

 

We are now seeking three exceptional individuals to join our small but mighty team, including the role of Kaiwhakarite. The Kaiwhakarite is the glue of our organisation - a high-performing administrator who keeps things humming across governance, finance, communications, and office operations. You'll support the Manahautū and provide backbone support to our Boards, with high levels of initiative, integrity, and capability. Based full-time in Waimate, this is a rewarding role for someone who loves systems, problem-solving and enabling others to shine.

 

We're looking for someone who is:

  • Values-led and outcomes-driven

  • Has strong administration skills and is savvy with Microsoft and Xerox or other accounting software

  • Experienced in preparing board papers, account management, financial transactions and coordination support with events and marae bookings

  • Support the Manahautū through emails and correspondence with board members, managing travel, hui and communications

  • Strong organisation and time management skills, with the ability to prioritise tasks and meet deadlines

  • Support the daily operations of the organisation, ensuring efficiency and effectiveness

  • Champion mana whenua leadership and Māori aspirations

  • Deliver on what they say - with integrity and care

  • Have experience building relationships, partnerships, and trust

  • Are inspired by legacy, whenua, and kaupapa

 

Why Waihao?

This is a rare opportunity to be part of a grounded, whānau-driven organisation at a transformative moment. We're not just hiring - we're investing in people who will help carry our kaupapa forward for generations to come.

 

How to apply: waihao@ngaitahu.iwi.nz

Send your CV and cover letter to waihao@ngaitahu.iwi.nz.

 

For a kōrero: Contact Megen McKay, 027 331 5131

                              

Let's build something enduring - together.

Te Rūnanga o Waihao - Mo tatou, a, mo ka uri a muri ake nei.

 

Applications close: 27 June 2025

Job Details

Closes on 11 June 2025

Kaiwhakarite | Administrator - Te Rūnanga o Waihao - Te Rūnanga Group


Manahautū | General Manager - Te Rūnanga o Waihao

Manahautū | General Manager - Te Rūnanga o Waihao

Strategic | Grounded | Visionary | Delivery-Focused

 

Advertising on behalf of Te Rūnanga o Waihao

Permanent / Full Time

Waimate

 

Te Rūnanga o Waihao is hiring - and we're calling in the right people to help us shape the future.

We're on a mission - and we need game-changer

 

At Te Rūnanga o Waihao, we're boldly reimagining how we serve our people and our place. Following a purposeful review of our governance and operations, we're rebuilding with intention - strengthening our foundations so that mana whenua leadership, kaupapa Māori values, and intergenerational wellbeing are at the heart of all we do.

 

We are setting a new course. One grounded in rakatirataka, sustained by tikanga, and powered by whakapapa. We are enabling place-based strategies and long-term solutions that uplift our rūnanga, hapū and whānau - now and into the future.

 

We are now seeking three exceptional individuals to join our small but mighty team, including the role of Manahautū - General Manager - the engine room of our operations; a courageous leader who can bring vision to life and deliver tangible results for our people. You will lead with humility and strength, ensuring our kaupapa moves forward with purpose. Based full-time in Waimate, you'll hold the relationships, shape the strategy, and keep our waka moving.

 

Who we're looking for:

  • Values-led and outcomes-drive

  • Proven experience in strategic leadership and management roles

  • Strong communication skills, with the ability to engage effectively with whānau and external stakeholders

  • Business acumen and experience in managing organisational operations to drive and implement the strategic goals and priorities of Waihao

  • Someone skilled in managing the daily operational business through policies, procedures and compliance to enhance the delivery of Waihao' s strategies and procedures

  • Support the operations of both the Inc Soc and Holdings Boards

  • Oversee the daily operations of the organisation, ensuring efficiency and effectiveness.

  • Champion mana whenua leadership and Māori aspirations

  • Deliver on what they say - with integrity and care

  • Have experience building relationships, partnerships, and trust

  • Are inspired by legacy, whenua, and kaupapa

 

Why Waihao?

This is a rare opportunity to be part of a grounded, whānau-driven organisation at a transformative moment. We're not just hiring - we're investing in people who will help carry our kaupapa forward for generations to come.

 

How to apply: waihao@ngaitahu.iwi.nz

Send your CV and cover letter to waihao@ngaitahu.iwi.nz.

 

For a kōrero: Contact Megen McKay, 027 331 5131

                              

Let's build something enduring - together.

Te Rūnanga o Waihao - Mo tatou, a, mo ka uri a muri ake nei.

 

Applications close: 27 June 2025

Job Details

Closes on 27th June 2025

Manahautū | General Manager - Te Rūnanga o Waihao - Te Rūnanga Group


Calf Rearer's

Join Our Whānau as a Calf Rearer at Ngāi Tahu Farming

Kia hiwa rā!Join Our Whānau as a Calf Rearer at Ngāi Tahu Farming

We are looking for 3 x Calf Rearer's to join our whānau for the calving season Mid July through to Mid October. Farm Pahi and Farm Hāmua are located in Eyrewell Forest on Poyntz Road, North Canterbury.

Our Ngāi Tahu Farm Pahi and Hamua are 282 and 310 hectares with 800 and 1020 milking cows and have a team of five full time Kaimahi (employees) plus additional casual support when required.

These positions offer the opportunity to be a part of team that supports the sustainable growth and protection of our tribal pūtea and settlement assets for future generations. "Mō tātou, ā, mō kā uri ā muri ake nei (for us and our children after us)."

Key responsibilities include:

  • Calf Rearing: Feed all heifer replacement calves, beef calves, and bobby calves according to prescribed protocols.

  • Hygiene and Health: Maintain high standards of hygiene in calf sheds, including regular cleaning and disinfection.

  • Animal Welfare: Ensure the health of calves through proper feeding, watering, and medical treatment.

  • Team Support: Assist with feeding and other calf-related tasks as needed.

  • Health & Safety: Assist in identifying workplace hazards and developing effective safety controls

What We Offer the Successful Applicant:

  • 6 days on, 1 day off roster

  • Support and guidance with industry-leading farming practices and performance

  • Competitive remuneration and subsidised accommodation near our farms

  • Close proximity to local schools and communities in Oxford, Rangiora, Kaiapoi, and Christchurch city

The Ideal Candidate Will:

  • Strong work ethic and a willingness to learn

  • Someone with the ability to adapt to change

  • Willing to learn tikanga and te reo Māori

  • Have experience with calf management and animal healthcare

  • Some calf rearing experience preferred, though not essential.

  • Livestock experience would be an advantage.

  • Understanding of, or eagerness to learn, Ngāi Tahu values, tikanga, and te reo Māori.

About us

We believe in growing and farming the most sustainable products for the betterment of people and the planet. This is an opportunity for you to join our journey. Our kaupapa (purpose) is based on the values and vision of Ngāi Tahu iwi, best represented by the Ngāi Tahu proverb: Toitū te Marae o Tāne, Toitū te Marae o Tangaroa, Toitū te Iwi - "when land and water are sustained, the people will prosper."

Ngāi Tahu Farming is the Kaitiaki (guardian) of the most significant whenua (land) footprint for Ngāi Tahu whānui, spanning almost 100,000 hectares of farm and forestry land in Te Waipounamu (the South Island).

Nau mai, haere mai, tauti mai!

Please note: Ngāi Tahu Farming is committed to kia hoki ora atu; ensuring everyone is home safe every day. So before starting with us, you will go through a range of checks, including drug and alcohol testing.

Job Details

Closes on 21 June 2025


Business Support Lead

Job Advertisement: Business Support Lead

Position: Business Support Lead (Open to 30-40 hour weeks)

Location: Christchurch - Ōtautahi, New Zealand

Company: Ngāi Tahu Farming

About Us

Ngāi Tahu Farming is part of Te Rūnanga o Ngāi Tahu, established in 1996 to service the tribe's statutory rights and ensure the benefits of the Settlement grow for future generations. Our purpose is to produce sustainable products from our environment in a way that aligns with Ngāi Tahu values, encouraging industry change for better farming practices throughout Aotearoa - New Zealand.

Our Values - Ō Mātou Uara

  • Whanaungatanga (Family): Respect and maintain important relationships.

  • Tohungatanga (Expertise): Pursue knowledge and ideas to strengthen Ngāi Tahu and our community.

  • Tikanga (Appropriate Action): Ensure Ngāi Tahu tikanga is acknowledged in our outcomes.

  • Manaakitanga (Looking after our people): Respect each other, iwi members, and all others in accordance with our tikanga.

  • Kaitiakitanga (Stewardship): Protect people, environment, knowledge, culture, language, and resources.

  • Rangatiratanga (Leadership): Maintain high personal integrity and ethical behaviour.

  • Kotahitanga (Unity): Operate cohesively to achieve the aspirations of Ngāi Tahu Whānui.

Role Overview - Te Arotahi Matua

The Business Support Lead will coordinate operations for the General Manager - Farming & Forestry, providing administration, communication, and stakeholder engagement. This role supports the sustainable management of farming practices, contributing to the growth and protection of tribal assets for future generations.

Key Responsibilities - Ngā Kawenga Takohanga

  • Executive Support: Manage workflow, diary, correspondence, and travel for the GM and Lead team. Assist with projects, events, and high-level executive support. Manage electronic files and folder permissions. Support reporting and KPI tracking.

  • Continuous Improvement: Oversee activities for operational improvement. Implement improved systems and processes. Identify and implement workflow improvements.

  • Stakeholder Engagement: Build relationships with key stakeholders. Coordinate hui and field trips. Model leadership and cultural values. Encourage cultural confidence and professional development.

  • Communication: Support internal communications. Assist or lead as required to develop communication, marketing, and PR strategies. Manage social media and app postings. Strengthen and protect NTF's brand.

  • Health & Safety: Comply with health and safety policies. Report accidents and incidents. Identify hazards and develop controls.

  • Additional Duties: Perform other duties as required. Travel as needed. Support kaimahi onboarding/offboarding, catering, annual diary, and stationary.

  • 5 years' experience in similar roles.

  • Strong communication and engagement skills.

  • Experience in an Iwi or Māori organisation is desirable.

  • Excellent relationship management skills.

  • Initiative and responsibility for organisational goals.

  • Organised and able to meet deadlines.

  • Proactive and productive with diverse groups.

  • Advanced user of Word, PowerPoint, Excel, and Outlook.

  • Understanding of, or eagerness to learn Ngāi Tahu values, tikanga, and te reo Māori.

  • Awareness of Ngāi Tahu Whānui needs and aspirations.

  • Openness to learning and embracing a bi-cultural environment.

  • Internal: General Manager - Farming & Forestry, Lead Team, Ngāi Tahu Farming & Forestry kaimahi.

  • External: Ngāi Tahu Whānui, Papatipu Rūnanga Mana Whenua Working Groups, Professional Advisors and Suppliers, Ngāi Tahu Holdings Functional teams, Te Rūnanga Group employees, Relevant professional bodies.

Experience - Ngā PūkengaAttributes and Competencies - Ngā Pūmanawa me te ĀheitangaKey Relationships - Ngā Hononga Matua

If you are passionate about supporting sustainable farming practices and want to be part of a team that values sustainability and cultural heritage, we would love to hear from you. Please submit your application including your resume and cover letter.

Job Details

Closes on 22 June 2025

Business Support Lead - Te Rūnanga Group


Guide and Customer Experience Representative - All Blacks Experience

Auckland CBD

Permanent / Full-time

  • Love the All Blacks? Want to share your passion with manuhiri (visitors) from around the world?

  • Looking for an opportunity to be part of a world class tourist attraction, based in the heart of Auckland City?

  • Keen on delivering the best customer service to honour the greatest rugby team in the world?

  • Want to be part of a joint venture between Ngāi Tahu Tourism and New Zealand Rugby? 

About us

An iconic and distinctly New Zealand attraction - The All Blacks Experience showcases our national passion and cultural connection to rugby, along with the incredible accomplishments of our national teams.

The interactive experience takes customers through a state of the art 45-minute guided journey through the story of New Zealand rugby, how it's shaped us and hearing from some of our legends of the game.  Through the use of technology, visitors will get to immerse themselves in the All Black environment from locker room to the roaring of stadium crowds. 

The role

We're on the hunt for a passionate team player, who can deliver an informative world class presentation and guiding experience to our visitors, passing on your passion for rugby while providing exceptional entertainment to people of all ages and backgrounds - from our novice rugby fans to our passionate game experts.  This is a rare and exciting opportunity to be part of a world-class experience so if this excites you, then read on!

About you

No need to show us your haka, just your previous experience with public speaking and delivery. We're also looking for someone who:

  • Has had experience presenting to groups.

  • Fluent English speaker, with a preference for candidates who also speak French or Japanese.

  • Will blow us away with at least 18 months experience in a customer service role or previous experience in a guiding role.

  • Is computer savvy, specifically with Microsoft Office and is able to learn new systems quickly.

  • Is a fan of the game with basic Rugby knowledge.

  • Has an eagerness to learn basic te reo Māori and tikanga.

  • Is enthusiastic, passionate about helping guests have fun and loves to learn.

If you have previous experience working in the tourism industry or acting / theatre experience or an integral part of a rugby club that would be a bonus!

Lock in your interest in this amazing opportunity - Hit Apply Now today!

All Blacks Experience is a fun, unique and safe place to work and we'd like to keep it that way. Before starting with us, you'll go through a range of checks, including drug and alcohol testing. Health and safety is super important and this is part of how we keep you, our team and our customers safe.

You must be legally entitled to work in New Zealand to apply for this role.

Job Details

Closes on 18 June 2025

Guide and Customer Experience Representative - All Blacks Experience - Te Rūnanga Group


Lodge Chef / Hollyford Valley Walk

Location: Fiordland National Park, Southland
Season: Mid-October 2025 - April/May 2026
Type: Fixed-term | Rostered

Haere Mai - Calling Professional Chefs and Multi-taskers for the Ultimate Hosting Adventure!

Are you a skilled commercial chef ready for a once-in-a-lifetime opportunity? Join us deep in the heart of Fiordland National Park, where your culinary talent will shine in our newly renovated private luxury lodges: Ka Tuku Lodge (nestled among native forest) and Waitai Lodge (perched by the coast at Martins Bay).

Imagine waking up in the heart of Te Rua O Te Moko / Fiordland National Park, surrounded by towering peaks, ancient rainforest, and pristine waters. Picture yourself taking a breathtaking helicopter flight through Piopiotahi (Milford Sound), a jet boat ride, or a hike along the ancient pounamu trails of the Hollyford Track at the beginning or end of your work rotation.

If you're passionate about manaakitanga (hospitality), love the outdoors, and have high standards, this could be your dream job!

What You'll Do

  • Prepare and present high-quality meals for up to 24 guests and staff - breakfast, lunch, and a plated three-course dinner

  • Showcase local ingredients like venison, blue cod, and seasonal produce

  • Cater to dietary needs with creativity and care

  • Manage kitchen operations including planning, ordering, and stock control

  • Maintain a clean, efficient, and well-organised kitchen

  • Support lodge hosting, housekeeping, and guest interaction as part of a small, close-knit team

What We're Looking For

  • Proven commercial cheffing experience (essential)

  • High standards of food presentation and hygiene

  • Strong time management and adaptability

  • A passion for hospitality and delivering exceptional manaakitanga

  • Physically fit and ready for a remote lifestyle

  • Bonus: Duty Managers Certificate or beverage service experience

What We Offer

  • A unique opportunity to live and work in one of Aotearoa's most stunning wilderness areas

  • A supportive, whānau-focused team environment

  • Competitive pay

  • On-off roster - perfect for adventurers or those with alternative accommodation

  • Subsidised transport to/from the valley (vehicle required)

Even Better Together!

If you have a "plus one" (partner or friend) with hospitality, housekeeping, or lodge hosting experience, you could be the dream team we're looking for! Be sure to check-out our companion role: Lodge Hosts - Hollyford Valley Walk.

The Details

  • Season Dates: Mid-October 2025 - April/May 2026

  • Transport: A vehicle is required for subsidised transport to/from the valley

  • Roster: On-off rotation

  • Eligibility: Applicants must be NZ Residents/Citizens or hold a valid Working Holiday Visa for the full season
    (We are not an Immigration NZ-accredited employer)

Ready to bring your culinary skills to the wild?

Tēnā, tono mai! Apply now with your CV and a cover letter telling us why this role is calling your name.

Learn more: www.hollyfordtrack.com

Job Details

Closes on 31 July 2025

Lodge Chef / Hollyford Valley Walk - Te Rūnanga Group


Calf Rearer

Join Our Whānau as a Calf Rearer at Ngāi Tahu Farming

Kia hiwa rā!Join Our Whānau as a Calf Rearer at Ngāi Tahu Farming

We are looking for 3 x Calf Rearer's to join our whānau for the calving season Mid July through to Mid October. Farm Pahi and Farm Hāmua are located in Eyrewell Forest on Poyntz Road, North Canterbury.

Our Ngāi Tahu Farm Pahi and Hamua are 282 and 310 hectares with 800 and 1020 milking cows and have a team of five full time Kaimahi (employees) plus additional casual support when required.

These positions offer the opportunity to be a part of team that supports the sustainable growth and protection of our tribal pūtea and settlement assets for future generations. "Mō tātou, ā, mō kā uri ā muri ake nei (for us and our children after us)."

Key responsibilities include:

  • Calf Rearing: Feed all heifer replacement calves, beef calves, and bobby calves according to prescribed protocols.

  • Hygiene and Health: Maintain high standards of hygiene in calf sheds, including regular cleaning and disinfection.

  • Animal Welfare: Ensure the health of calves through proper feeding, watering, and medical treatment.

  • Team Support: Assist with feeding and other calf-related tasks as needed.

  • Health & Safety: Assist in identifying workplace hazards and developing effective safety controls

What We Offer the Successful Applicant:

  • 6 days on, 1 day off roster

  • Support and guidance with industry-leading farming practices and performance

  • Competitive remuneration and subsidised accommodation near our farms

  • Close proximity to local schools and communities in Oxford, Rangiora, Kaiapoi, and Christchurch city

The Ideal Candidate Will:

  • Strong work ethic and a willingness to learn

  • Someone with the ability to adapt to change

  • Willing to learn tikanga and te reo Māori

  • Have experience with calf management and animal healthcare

  • Some calf rearing experience preferred, though not essential.

  • Livestock experience would be an advantage.

  • Understanding of, or eagerness to learn, Ngāi Tahu values, tikanga, and te reo Māori.

About us

We believe in growing and farming the most sustainable products for the betterment of people and the planet. This is an opportunity for you to join our journey. Our kaupapa (purpose) is based on the values and vision of Ngāi Tahu iwi, best represented by the Ngāi Tahu proverb: Toitū te Marae o Tāne, Toitū te Marae o Tangaroa, Toitū te Iwi - "when land and water are sustained, the people will prosper."

Ngāi Tahu Farming is the Kaitiaki (guardian) of the most significant whenua (land) footprint for Ngāi Tahu whānui, spanning almost 100,000 hectares of farm and forestry land in Te Waipounamu (the South Island).

Nau mai, haere mai, tauti mai!

Please note: Ngāi Tahu Farming is committed to kia hoki ora atu; ensuring everyone is home safe every day. So before starting with us, you will go through a range of checks, including drug and alcohol testing.

Job Details

Closes on 21 June 2025

Calf Rearer - Te Rūnanga Group


Lodge Hosts / Hollyford Valley Walk

Haere Mai - We're in search of chefs/cooks, housekeepers, and general all-rounders for the ultimate hosting adventure! 

Imagine waking up in the heart of Te Rua O Te Moko / Fiordland National Park, surrounded by towering peaks, ancient rainforest, and pristine waters. How about taking a breathtaking helicopter flight through Piopiotahi (Milford Sound), a jet boat ride or a hike along the ancient pounamu trails that the Hollyford Track follows at the beginning or end of your scheduled work rotation. If you're passionate about manaakitanga (hosting), love the outdoors, have hospitality experience and high standards then this may be your dream job! 

We're searching for enthusiastic Lodge Hosts (could be couples/partners, friends or individuals) to work in an intimate hosting team to welcome, wine and dine our manuhiri (guests) at our newly renovated private luxury lodges. Ka Tuku Lodge is nestled among the native forest at the confluence of the Hollyford and Pyke Rivers and is a happy sight for guests after a long day out exploring. Waitai Lodge perches by the coast at Martins Bay and is a great launching pad for guests' adventures or a relaxing soak in our wood-fired hot tubs—an experience like no other! 

As a hosting "team", you'll be responsible for providing a high-end memorable lodge experience.

  • Chefs will provide delicious kai (food) - breakfast, lunch and immaculately plated three-course pre-set menu featuring delicacies such as venison and blue cod. With your ability to bring meals to life, you'll ensure that every dish is a culinary delight (including catering for dietary requirements).

  • Housekeeping will ensure private rooms, ensuites and all lodge areas are presented in a pristine manner.

  • All Lodge Hosts will provide world-class manaakitanga (hospitality) and share the richness of Ngāi Tahu culture and values with our manuhiri.

This is a hands-on, all-encompassing role ideally suited to a motivated "couple" with complementary strengths—such as one partner with culinary expertise and the other with a flair for hosting, lodge operations, and guest care. It's perfect for those who thrive in a small, dynamic team and enjoy the variety that comes with lodge life.

If you've had experience in a high-end hospitality setting, this could be the perfect fit. We're looking for individuals who bring high standards, initiative, and full engagement to their work. The role demands adaptability, strong communication, agility and competent administrative skills, as well as a proactive, problem-solving mindset.

If you're enthusiastic about creating unforgettable experiences in a stunning wilderness setting, then read on… 

What's in it for you?

  • Live and work in one of the most breathtaking locations in Aotearoa

  • A tight-knit, whānau-focused team environment

  • Meet people from all over the world

  • Competitive remuneration package

  • A once-in-a-lifetime opportunity to connect with whenua, culture, and adventure

  • A lifestyle suited for those who work and play hard, are fit, and are keen for a unique experience 

Mōu | About You:

  • A person who thrives on delivering exceptional manaakitanga (hospitality) in a dynamic environment

  • Experience in a fast-paced hospitality setting

  • Experience in professional food preparation (present high-quality meals for up to 24 people), engaging service, and / or, housekeeping

  • Strong administrative skills to help with lodge operations

  • A keen eye for detail and a proactive attitude

  • Strong time management and self-sufficiency

  • High standards and a strong sense of ownership

  • An understanding (or eagerness to learn) of Ngāi Tahu values, history, and te reo Māori

  • Duty Managers Certificate (or beverage service experience) is advantageous

  • Must be able to commit from mid-October 2025 to April/May 2026 

You will work an on-off roster, so will ideally suit those with alternative accommodation in the region or plan on adventuring during days out of the valley. A vehicle is required for your subsidised transport to and from the valley. 

Applications will only be considered from NZ Residents/Citizens or individuals on a Working Holiday Visa which allows you to work the entire season (October 2025 - May 2026). Please note, we are not an Immigration NZ-accredited employer.

Ready for the adventure of a lifetime? Tēnā, tono mai!

Apply via our website with your CV and a cover letter telling us why this opportunity is calling your name. 

We are currently taking expressions of interest, with the full recruitment process starting in May 2025.

Learn more about the Hollyford Wilderness Experience: www.hollyfordtrack.com

Job Details

Closes on 30 June 2025

Lodge Hosts / Hollyford Valley Walk - Te Rūnanga Group


Hiking Guide / Kaiārahi – Hollyford Valley Walk

Fixed Term - October 2025 - April 2026

Te Anau / Fiordland / Queenstown

Adventure Awaits - Will You Answer the Call?

Kia ora, outdoor lovers!

Imagine your "office" being the breathtaking landscapes of Te Rua o te Moko/Fiordland National Park—tramping through rainforests, jetboating down Whakatipu Ka Tuka/Hollyford River, soaking in birdsong in the podocarp forest, and finishing each day with a hot shower and hearty kai at our lodges. Sounds like a dream job, right? Well, it could be yours!

We're on the lookout for passionate Kaiārahi (Hiking Guides) to lead manuhiri (guests) on an unforgettable journey through the Hollyford Valley, following in the footsteps of Māori and early explorers. No two days are ever the same—from sharing engaging kōrero (stories) about the land, to exploring pristine sand dunes, before topping it all off with a jaw-dropping helicopter ride into Piopiotahi/Milford Sound. 

What We're Looking For:

  • A warm and welcoming personality—manaakitanga is at the heart of what we do

  • A love for storytelling—you'll bring history, ecology, and culture to life

  • Strong tramping and/or guiding experience in Aotearoa

  • Excellent physical fitness and a focus on safety

  • A team player who can adapt to the wild, ever-changing outdoors

  • An eagerness to learn te reo Māori and engage with Ngāi Tahu values

  • Passenger endorsement license may be required

Whether you're an experienced guide or just starting out, we have lead and co-guide roles available for the right people. 

What's In It for You?

  • Competitive pay and industry-leading conditions

  • All food, transport, and accommodation covered while guiding

  • In-depth area-specific training and an outdoor First Aid certification

  • A supportive, fun, and tight-knit team in one of the world's most spectacular locations 

Sound like your kind of gig?

We're assessing applications as they come in, so don't wait—apply today to avoid missing out!

Hollyford Valley Walk is a fun, unique and safe place to work and we'd like to keep it that way. Before starting with us, you'll go through a range of checks, including drug and alcohol testing. Health and safety is super important and this is part of how we keep you, our team and our customers safe.

Learn more: hollyfordtrack.com | ngaitahutourism.co.nz

Tēnā, tono mai ki a mātau—we'd love to hear from you!

Job Details

Closes on 31 July 2025

Hiking Guide / Kaiārahi – Hollyford Valley Walk - Te Rūnanga Group


Operations Manager / Hukafalls Jet

Taupō

Permanent, Full-Time

Must be able to work weekends and public holidays

Kia hiwa rā!
Are you ready to lead one of Aotearoa's most iconic adventure tourism experiences?

Ngāi Tahu Tourism is looking for a passionate and experienced Operations Manager to join the team at Hukafalls Jet - a world-renowned attraction delivering thrilling jet boat rides to the base of the spectacular Huka Falls.

This is a unique opportunity to combine operational leadership, cultural engagement, and customer excellence in a fast-paced, high-energy environment.

About the Role

As Operations Manager, you'll work alongside the Business Manager to lead the day-to-day operations of Hukafalls Jet. You'll oversee jet boat operations, supervise and support the wider team, and ensure the delivery of exceptional customer experiences. You'll also serve as a back-up Jet Boat Driver when required.

This role is hands-on and diverse, covering everything from health and safety, team development, and customer service to system management, sustainability, and cultural leadership.

Key Responsibilities

  • Lead jet boat operations, ensuring safety, compliance, and engaging commentary

  • Support and coach kaimahi through regular performance discussions and development plans

  • Champion Ngāi Tahu values and foster a high-performing, culturally confident team

  • Oversee booking systems (IBIS), financial reconciliations, and vendor management

  • Manage social media content in collaboration with the Social Media Manager

  • Drive sustainability initiatives and promote the Tiaki Promise

  • Lead recruitment, induction, and training, including "Train the Trainer" programmes

  • Ensure excellence in customer service, retail presentation, and upselling

  • Maintain high standards in health and safety, hazard management, and reporting

 

What We're Looking For

  • 4+ years' experience managing a team in a dynamic environment

  • Experience in training, coaching, and performance management

  • Strong computer literacy, including Microsoft Excel and Word

  • Core accounting knowledge and familiarity with booking systems

  • Qualified Jet Boat Driver (or willing to become one)

  • Full driver's licence

  • Background in tourism, travel, hospitality, or retail preferred

  • A commitment to Ngāi Tahu values and eagerness to grow in te reo Māori and tikanga

Attributes for Success

  • Customer-focused with a strong sense of manaakitanga

  • Strategic thinker with excellent time and project management skills

  • Confident, proactive, and solutions-oriented

  • Strong communicator and relationship builder

  • Passionate about sustainability and cultural development

  • A team player who thrives in a collaborative, high-energy environment

Why Join Us?

At Ngāi Tahu Tourism, we're proud to be a values-led organisation. We offer:

  • A supportive, inclusive, and dynamic workplace

  • Opportunities to grow your knowledge of te reo Māori and tikanga

  • A fun, unique, and safe environment where your wellbeing comes first

All applicants must be able to pass pre-employment checks, including drug and alcohol testing.

Apply Now - Nau mai, haere mai, tauti mai!

If you're ready to lead with purpose and passion in one of New Zealand's most thrilling tourism experiences, we want to hear from you.

Applications must be submitted online.

Job Details

Closes on 7th July 2025

Operations Manager / Hukafalls Jet - Te Rūnanga Group


Social Media Coordinator / All Blacks Experience + National Kiwi Hatchery

Permanent Part-Time (24 hours per week)

Auckland CBD based, with scheduled travel to Rotorua

All Blacks Experience & National Kiwi Hatchery (Ngāi Tahu Tourism)

Bring Two Iconic Aotearoa Experiences to Life Online

Ngāi Tahu Tourism is seeking a confident, creative, and strategically minded Social Media Coordinator to help drive the digital presence of two unique visitor experiences - the All Blacks Experience and the National Kiwi Hatchery.

This is a multi-brand, content-focused role that combines strategic planning, content creation, and community engagement. You'll be responsible for delivering compelling, on-brand content across Facebook, Instagram, and TikTok, aligning with each brand's goals, voice, and kaupapa.

A passion for storytelling and sharing our experiences with people from all over the world is essential — this role plays a key part in connecting audiences to the cultural, conservation, and visitor experiences that make these brands so special.

This position is 24 hours per week and split across both brands: 

  • All Blacks Experience (Auckland) - 16 hours per week

  • National Kiwi Hatchery (Rotorua) - 8 hours per week

For the right candidate, we are open to splitting the role - please indicate in your application if you are applying for one brand only.

About the Experiences

All Blacks Experience - Auckland

Located at SkyCity Precinct, the All Blacks Experience is an immersive, interactive journey through the legacy of New Zealand's national rugby teams - the All Blacks, Black Ferns, and other Teams in Black. More than a sporting attraction, it's a powerful expression of culture and identity, welcoming international visitors and locals alike to connect with Aotearoa through the lens of rugby, storytelling, and tradition.

National Kiwi Hatchery - Rotorua

The National Kiwi Hatchery is the most successful kiwi hatching and rearing facility in the world. Based in Rotorua, The Hatchery plays a critical role in kiwi conservation, partnering with DOC and iwi to protect and grow the population of this taonga species. Revenue from visitation, sponsorship, and donations directly supports its conservation mahi, and educational tours offer a powerful platform to share the importance of biodiversity and kaitiakitanga with visitors of all ages.

Key Responsibilities

  • Develop and manage a content calendar for both brands, aligned with key campaigns and seasonal moments.

  • Capture and edit high-quality photo and video content for Instagram, Facebook, and TikTok.

  • Schedule content via Meta Business Suite and other relevant platforms.

  • Ensure content at National Kiwi Hatchery complies with animal welfare best practices and National Kiwi Advocacy Guidelines.

  • Adhere to New Zealand Rugby (NZR) approval processes when creating content featuring players or likenesses at the All Blacks Experience.

  • Engage with audiences through DMs, comments, and community management in a timely and professional manner.

  • Support marketing team with influencer visits, VIP events, and content capture coordination.

What We're Looking For

  • A portfolio or examples of previous social media work (including links or files in your application).

  • Minimum 2 years' experience in social media coordination or digital content creation.

  • Experience using editing and scheduling tools such as CapCut, Canva, and Meta Business Suite.

  • An understanding of platform-specific trends, audience behaviours, and content best practices.

  • Strong attention to detail and the ability to manage content across two very different brand tones.

  • Ability to work independently and collaboratively with remote teams.

  • Alignment with Ngāi Tahu values, and a willingness to engage with te reo Māori and our cultural kaupapa.

Why Join Us?

You'll be part of a passionate, supportive team committed to excellence, authenticity, and the protection of our environment and stories. Whether it's inspiring the next generation of rugby fans or helping safeguard our native species, your mahi will make a real impact.

Ngai Tahu Tourism is a fun, unique, and safe place to work — and we'd like to keep it that way. Before starting with us, you'll go through a range of checks, including drug and alcohol testing. Health and safety is super important and this is part of how we keep you, our team, and our customers safe.

Job Details

Closes on 19 June 2025

Social Media Coordinator / All Blacks Experience + National Kiwi Hatchery - Te Rūnanga Group


Kiwi Keeper / Kaitiaki Kiwi - National Kiwi Hatchery

Rotorua
Permanent / Full-time

Mō tātou, ā, mō kā uri ā muri ake nei - for us and our children after us.

Kia ora!
Are you passionate about conservation, wildlife, and making a real difference for Aotearoa's taonga species?

Ngāi Tahu Tourism, one of Aotearoa's leading tourism operators, is on the lookout for a dedicated Kiwi Keeper to join our exceptional team at the National Kiwi Hatchery - the beating heart of kiwi conservation in New Zealand.

About the National Kiwi Hatchery
Located in Rotorua, the National Kiwi Hatchery is the largest and most successful kiwi hatchery in the world, having hatched over 2,500 kiwi chicks since 1995. With a hatch success rate of 95%, we're not just saving kiwi - we're shaping the future of this iconic species.

Our hatchery is also a hub for scientific research, juvenile kiwi care, and public education, welcoming manuhiri (visitors) to learn about and support kiwi conservation.

What You'll Do
As a Kiwi Keeper, you'll play a hands-on role in:

  • Caring for kiwi eggs and chicks

  • Supporting avian health and welfare

  • Contributing to vital conservation research

  • Engaging with visitors and sharing the story of kiwi conservation

About You
We're looking for someone who:

  • Has experience in avian care, wildlife conservation, or animal husbandry

  • Thrives within a collaborative, purpose-driven team

  • Stays calm under pressure and adapts to the unexpected

  • Is flexible to work shifts, including weekends and public holidays

  • Shares our passion for protecting Aotearoa's natural heritage

If "Kia ora and welcome to the National Kiwi Hatchery" sounds like something you'd proudly say, we want to hear from you!

Our Values
At the heart of everything we do is manaakitanga - caring for our people, our visitors, and our environment like whānau. As part of Ngāi Tahu Tourism, you'll be encouraged to engage with Ngāi Tahu values, te reo Māori, and the aspirations of our iwi.

What Else You Should Know

  • We're committed to a safe, fun, and inclusive workplace

  • Pre-employment checks, including drug and alcohol testing, are part of our safety culture

  • You'll be part of a team that's making a real impact - every chick counts

Learn more about us: www.nationalkiwihatchery.org.nz

Our purpose is to make the connection - with our customers, through our people, to our place and to Ngāi Tahu.

Job Details

Closes on 19 June 2025

Kiwi Keeper / Kaitiaki Kiwi - National Kiwi Hatchery - Te Rūnanga Group


Customer Service Representative / Franz Josef Glacier Guides

Franz Josef | Fixed Term/Full time | Unbeatable Work Location

Kia ora! Ready to turn customer service into an adventure?

Do you have a knack for making people feel welcome? Want to work for Ngāi Tahu Tourism, one of Aotearoa's largest and most respected tourism operators? This is your chance to be part of something truly special—guiding visitors on their journey to one of New Zealand's most breathtaking locations.

At Franz Josef Glacier Guides, we're more than just a front desk—we're the first step in an unforgettable experience. Manaakitanga (hospitality) is at the heart of everything we do, and we treat our guests and team like whānau. If you're passionate about creating incredible customer experiences, we'd love to hear from you!

What we're looking for:

  • A warm, friendly personality that makes people feel at home

  • A minimum of 12 months' experience in customer service or retail

  • Someone who thrives in a diverse team environment

  • A cool head under pressure (because glaciers and bookings move fast!)

  • Availability to work weekdays, weekends, and public holidays

  • A willingness to learn about Ngāi Tahu culture and history

What's in it for you?

  • Competitive pay - because great work deserves great rewards

  • Accommodation options - so you can settle in stress-free

  • Personal development & excellent training - grow your skills and career

  • An unbeatable location - work where others holiday!

Join the adventure!
If "Kia ora and welcome to Franz Josef Glacier" rolls off your tongue, haere mai! Click apply now—we're reviewing applications as they come in.

Apply now and be part of something extraordinary!

You must be legally entitled to work in New Zealand to apply for this role.

Health and safety is super important and this is part of how we keep you, our team and our customers safe. So before starting with us, you'll go through a range of checks, including drug and alcohol testing.

Find out more about us: www.ngaitahutourism.co.nz

Job Details

Closes on 18 June 2025

Customer Service Representative / Franz Josef Glacier Guides - Te Rūnanga Group